Cover the busy part of your day
Use call forwarding for overflow, appointments or after hours. You do not have to stop answering your own phone to get help with the calls you miss.
New Zealand
Phone answering service NZ
A phone answering service for the moments your New Zealand business cannot pick up. Keep the number customers already know and receive a clear message while you finish the work in front of you.
NZ$129/month for 3 months, then NZ$199.
200 minutes + 50 texts. Extra usage and add-ons may apply.
Make the call useful to your business.
Capture details you can act on
Choose the questions that matter: name, callback number, suburb, work required and preferred timing. A useful message lets you return the call without starting from the beginning.
Know when a person is needed
Some calls need judgement, reassurance or specialist advice. Choose a transfer destination or callback procedure and make sure the assistant knows where its job stops.
A call, step by step
A small workshop during the day
- Customer needs
- A quote for a repair while the owner is with another customer.
- The service captures
- Contact details, the equipment involved and whether a callback can wait.
- The owner sees
- A readable summary and a clear follow-up, without having to listen through voicemail.
Keep the price and the promises clear.
The business plan is NZ$129/month for the first three months, then NZ$199. For lighter use, pay as you go starts with NZ$10/month for the number, plus NZ$1/minute and NZ$0.15/text.
Standard setup has no fee or lock-in. Ask about taxes, transfers, extra usage and any custom work. Check Talkify’s current New Zealand offer →
Published prices checked 31 August 2026. Plans and connection actions should be confirmed for your setup.
A few things worth knowing.
Is this service powered by Talkify?
Yes. Phone Answering Service focuses on phone answering service and is powered by Talkify. The service and connected tools are provided by Talkify.
Can I keep my current business number?
Yes. Use call forwarding when you want cover, rather than changing the number customers know. Your carrier may charge for forwarding.
What does the business plan cost in New Zealand?
NZ$129 per month for the first three months, then NZ$199, with 200 minutes and 50 texts. Confirm extra usage, optional add-ons and applicable taxes with Talkify before activation.
Find the right setup.
Put this guide to work in New Zealand.
Work out whether overflow, after-hours cover or a human service fits your calls—without entering your contact details.
- Check conditional forwarding with the carrier that holds your existing NZ number, including any delay before the unanswered call diverts.
- Use your actual service area in the test enquiry. Ask for a rural location outside it and check the callback promise.
Find my call-cover approach → Use the resource here, with no account or enquiry required.