Keep one familiar business number
Forward the number on your website and signage to an Australian Talkify number when you need cover. Check your carrier’s forwarding instructions and charges before making the change.
Australia
Phone answering service Australia
For Australian sole traders and small teams, a ringing phone often arrives at the wrong moment. An AI phone answering service takes the first conversation and gives you a useful handover.
A$129/month for 3 months, then A$199.
200 minutes + 50 texts. Extra usage and add-ons may apply.
Set up for your Australian team.
Make location part of the message
If work depends on where the customer is, ask for the suburb or postcode early. Tell the assistant your service boundaries so an out-of-area enquiry gets the right explanation.
Compare the whole service
Look beyond the headline monthly price. Check included minutes, extra usage, transfer costs and the actual detail in the message. AI reception is not the same product as a human answering bureau.
A call, step by step
A sole trader between appointments
- Customer needs
- An appointment at a property outside the usual service area.
- The service checks
- Your stated area and the questions needed for a callback request.
- The owner sees
- The location and request, with no unsupported promise that a visit has been confirmed.
Keep the price and the promises clear.
The business plan is A$129/month for the first three months, then A$199. For lighter use, pay as you go starts with A$10/month for the number, plus A$1/minute and A$0.15/text.
Standard setup has no fee or lock-in. Ask about taxes, transfers, extra usage and any custom work. Check Talkify’s current Australia offer →
Published prices checked 31 August 2026. Plans and connection actions should be confirmed for your setup.
A few things worth knowing.
Is this service powered by Talkify?
Yes. Phone Answering Service focuses on phone answering service and is powered by Talkify. The service and connected tools are provided by Talkify.
Can I keep my current business number?
Yes. Use call forwarding when you want cover, rather than changing the number customers know. Your carrier may charge for forwarding.
What does the business plan cost in Australia?
A$129 per month for the first three months, then A$199, with 200 minutes and 50 texts. Confirm extra usage, optional add-ons and applicable taxes with Talkify before activation.
Find the right setup.
Put this guide to work in Australia.
Work out whether overflow, after-hours cover or a human service fits your calls—without entering your contact details.
- Keep the existing Australian business number in the test: verify its forwarding behaviour and carrier charges, not just a new demo number.
- Include suburb, state and postcode in a sample enquiry. Make sure the message tells your team which service area the caller means.
Find my call-cover approach → Use the resource here, with no account or enquiry required.